TimeDesk

The ticketing system you need!

Timedesk Ticketing Software provides you a complete easy to use web-based solution for managing & monitoring all support tickets

Key features

Service Management

  • Ticketing & Incidents
  • Self Service Portal
  • Reporting
  • Personalized & Central Dashboard
  • On-site Interventions & Digital Service Reports
  • Calendar synchronization with Outlook
  • Recurring Tasks – Interventions

Customer Management

  • Product Renewals
  • IT credentials & Infrastructure schemes
  • Contracts
  • Projects & Cases
  • Personalized Email Newsletters Multilanguage based on different Newsgroups

Time Management

  • Badges
  • Time Sheets
  • Work Time Management
  • Absence Register
  • Reporting

Car Management

  • Overview Business cars
  • Car Maintenance & Reservations
  • Poolcar Management
  • Fuel Cards
  • Checkups-Inspections-Accident Management

Contract Management

  • SLA’s
  • Standby – Flexible Hours – ADHOC
  • Reporting

Others features

  • Charts
  • Export Functionalities
  • Product & Stock Management (Barcode integration)
  • Depot Management Engineers

Approval & Invoice Management

TimeDesk screenshot
TimeDesk screenshot
TimeDesk screenshot
TimeDesk screenshot

About TimeDesk

Timedesk is available as

  • Licensing model
  • SaaS (Software as a Service)

Other functionalities

  • Multilanguage (FR-NL-UK based on registered Customers-Companies)
  • Full responsive applications running on each PC, Tablet, Smartphone & Browser independent
  • Microsoft Active Directory Integration (Single Sign-On)
  • SSL Integration